A Letter From Darlene

I believe in the business of relationships build upon mutual trust and respect, providing service with full transparency.

My approach is to accurately assess each client’s unique situation, integrating short and long-term financial goals by providing the right mortgage solution.

I understand the importance of knowing what impacts mortgage rates and have implemented systems to monitor the weekly economic data to help you obtain the best rate by knowing when to lock.

Choosing the right mortgage solution is crucial. Equally important is choosing the right mortgage planning specialist to entrust with your family’s financial future. My knowledge of the tax and financial implications of mortgage and real estate investments enables me to provide mortgage solutions that will help you save money on income, capital gains and estate taxes.

Bottom line…I am committed to you and your success.

Sincerely,

Why Hire Me?

  • Highly respected by professionals and industry peers

  • Solution-focused with reputation of providing results

  • I take a professional, structured, detailed approach to lending

  • You think about home financing a few times during your life; my team and I think about it every day

  • I will work with your Realtor®, Accountant, Financial Planner, and your Attorney to facilitate your needs

  • I am focused on results and can successfully navigate the maze of mortgage lending

  • I create honest and lasting relationships with my clients

Services:

  • Analyze your financial situation to determine which mortgage solutions meet your current and long-term goals.
  • Provide a detailed loan analysis, thoroughly explaining your options, including an analysis of your income tax savings and investment strategies.
  • Help you compare your loan options to increase your rate of return.
  • Educate you on the trends and economic data that drive rates.
  • Provide you with a fully underwritten loan. Loan Contingency not required.
  • Work in tandem with your Escrow Officer, Insurance Agent and Realtor to provide a smooth, timely close of escrow.
  • Provide a team approach when working with your Accountant, Attorney, and Financial Planner.
  • Communicate weekly updates to assure clients understand all aspects of the loan, closing costs, and cash-to-close needs…No Surprises!
  • Monitor my clients’ loan and rate monthly to determine if I can improve your financial position.
  • Provide your buyers with a formal loan approval that has been pre-underwritten by our Underwriters. Loan Contingency not required on your client’s offer.
  • Help your clients understand the tax and financial planning implications of various mortgage and real estate investment strategies.
  • Communicate weekly loan updates with transparency…No Surprises!
  • Facilitate a smooth close of escrow to provide unparalleled service.
  • Send a customized video clip to Listing Agent specific to the financial strength of your buyers written offer to sellers.
  • Co-brand value-add marketing materials for you and your client’s needs.Provide manageable solutions for financing children’s education.
  • Help your clients understand the tax and financial planning implications of various mortgages and real estate investment strategies.
  • Assist clients to increase liquidity, manage cash flow, and become debt free sooner.
  • Provide strategic solutions to help your clients prepare for retirement by improving cash flow and management of home equity.
  • Provide manageable solutions for financing children’s education.
  • Act as a neutral third party and provide confidential advice on client’s real estate investments.
  • Focus on providing appropriate mortgage solutions that meet clients current and future needs.

Client Reviews

Darlene and her team made the process of purchasing my home as seamless as possible. I am grateful for all the effort and hard work that went into closing my loan in what must be record time (not to mention, all of this taking place during the holidays and a pandemic!). From start to finish Darlene and her team exhibited exceptional team work, communication and guidance.​
Lorrie H.​
Darlene was amazing to work with!! She always went the extra mile to explain all the options and the next steps. Darlene and her team were incredibly responsive, diligent, and efficient (who else offers a 10-day close?!). It was such a refreshing experience after working previously with unprofessional and unresponsive lenders. I look forward to working with them in the future!​
Chris S.
Darlene and her team were amazing to work with. This is the third home we've purchased and our experience with Darlene beat all. She is knowledgeable, has fast and clear communication and kept us up to date throughout the whole process. We will 100% be recommending Darlene to all of our friends in the home buying process!​
Stephanie N.​
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Realtor Reviews

It was such a pleasure working with Darlene! She helped represent the buyers on my listing here in Discovery Bay. Darlene was so professional and dedicated to her impressive 14 day close! My seller couldn't be more happier! Congratulations to her clients for getting an awesome deal and such a great loan agent! Thank-you Darlene!​
Dania R.​@ Corcoran Global Living​
Darlene helped my first home buyers achieve their dream in becoming homeowners. She was so on top of everything every step of the way! Their home buying process went without a hitch all thanks to Darlene and her hard work! She was able to get our clients closed on their first home within 14 days! If you are looking for a trusted lender, look no further!​
Amanda G.​@ HomeSmart Optima Realty​
Real estate agents are dependent on a good loan agent and I know I can depend on Darlene. Once Darlene says the buyer is qualified to purchase a home, I know they are qualified. Many times we have won in multiple offer situations because of Darlene. She has a stellar reputation in the industry and a loan approval from her is rock solid.​
Beverly H.​@ Elations Realty​
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About Darlene:

I enjoy spending family time with my children, and their families. I love playing golf, splurging on spa days, traveling and champagne!

  • Certified Mortgage Advisor (CMA)

  • Ranked as one of Cross Country Mortgage’s top producing Mortgage Advisors

  • Closed in excess of $950 million in volume, serving over 3,300 families

  • Ranked in Scotsman Guide as one of the Top Women Originators in the country

  • Voted one of the 5-Star Mortgage Professionals in Diablo Magazine for over 8 years

  • Nearly 100% of my business is referral-based

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Loan Officer at CrossCountry Mortgage, LLC

Personal NMLS290507    Branch NMLS1754567    Company NMLS3029

Office: 177 Military East Benicia, CA 94510     Phone (510) 816-2904    Email darlene@myccmortgage.com